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ISO Rating 3
The Insurance Services Office (ISO) grades communities on a scale of 1-10 (1
being the best, 10 being the worst). The score, known as the “Public
Protection Classification” is then used by insurance companies to determine the
cost of hazard insurance premiums for their customers.
In 2006, the Little Chute Fire Department was re-evaluated by the ISO. The
score received, 72.52, is one of the highest (best) scores earned by any fire department
in the State of Wisconsin. This outstanding rating means that our resident and
business property owners will enjoy some of the best insurance rates in the State of
Wisconsin!
Several factors are considered when the ISO grades a community. Among the
criteria are:

Fire Alarms
Ten percent of the overall grading is based on how well the fire department
receives and dispatches fire alarms. Field representatives evaluate the
communications center, looking at the number of operators at the center; the
telephone service, including the number of telephone lines coming into the
center; and the listing of emergency numbers in the telephone book.
Representatives also look at the dispatch circuits and how the center notifies
firefighters about the location of the emergency.
Fire Department
Fifty percent of the overall grading is based on the number of engine
companies and the amount of water a community needs to fight a fire. ISO reviews
the distribution of fire companies throughout the area and checks that the fire
department tests its pumps regularly and inventories each engine company's
nozzles, hoses, breathing apparatus, and other equipment. ISO also reviews the
fire-company records to determine:
- type and extent of training provided to fire-company personnel
- number of people who participate in training
- firefighter response to emergencies
- maintenance and testing of the fire department's equipment
Water Supply
Forty percent of the grading is based on the community's water supply. This part
of the survey focuses on whether the community has sufficient water supply for
fire suppression beyond daily maximum consumption. ISO surveys all components of
the water supply system, including pumps, storage, and filtration. They observe
fire-flow tests at representative locations in the community to determine the
rate of flow the water mains provide. Last, ISO counts the distribution of fire
hydrants no more than 1,000 feet from the representative locations.
For more information on ISO, please visit their web site at
http://www.isomitigation.com/index.html
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